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Privacy Policy

Last updated: June 28, 2025

Hi there! 👋 We’re RhapsodyPlugins, and we care about your privacy more than we care about version numbers. (And trust us—we really care about version numbers.)

Let’s keep this simple, honest, and kinda fun. This policy tells you what info we collect, why we do it, and what we’ll never do with it.

What Info We Collect

We only collect what we need to give you the best experience possible.

  • Your name and email – To contact you if there’s an issue, an update, or a win.
  • Device and browser info – So our tools don’t break on weird setups
  • Plugin activity – Yep, we track things like installs and settings used. It helps us make things smoother.

Here’s the twist… we use cookies to remember you, not spy on you.

Why We Collect It

We use your info to:

  • Run our website and plugins
  • Fix bugs, before they become disasters
  • Send updates or tips (only when you say “yes”)
  • Support you, especially if something crashes

Working with devs and store owners for years, we’ve learned something: clear communication beats legal mumbo-jumbo. That’s why this page reads like a conversation, not a contract.

Who Sees Your Info

Most of the time? Just us. But in some cases, we share it with:

  • Trusted tools like payment systems and email software
  • Customer service platforms when you open a ticket
  • Legal folks, only if the law says we have to

Meanwhile, we never, ever, sell your info. Not to marketers. Not to AI labs. Not to anyone.

How We Keep It Safe

We use security tools and encrypted systems. Servers are locked down tight. But let’s get real, no system is unbreakable. We just do everything we can to stay several steps ahead.

Cookies: Tiny but Mighty

Cookies help us:

  • Keep you logged in
  • Save your preferences
  • Show you useful stuff (like plugin updates or limited-time discounts)

You can turn them off, but some parts of our site might act a little… confused.

Your Rights

You’re in control here. You can:

  • Ask what info we’ve got
  • Tell us to delete it
  • Correct stuff that’s wrong
  • Say “no thanks” to future emails

Just email us at [[email protected]]  we’ll handle it, no drama.

Got Questions?

Need help? Feel unsure about something in this policy? Want us to delete your account and ride off into the sunset?

Write to: [email protected]
We reply like real people. Usually fast. Sometimes with emojis. 😊

Thanks for reading. Privacy matters, and we’re honored you trust us with yours.

— The RhapsodyPlugins Team

Helpmate AI Service

Some features of Helpmate, like the chatbot, connect to our secure external AI servers. This is necessary because natural language processing can’t be handled locally by your WordPress site. When enabled, the chatbot may send customer questions and limited store details (like product names or order status) for processing. Sensitive data such as payment details or passwords is never transmitted. All communication is encrypted, and you can disable the chatbot at any time.